Website Migration

A: The web site migration service on offer at theclearhost is absolutely free of charge and consists of transferring all your website files, databases and e–mails from your present web hosting provider to your new web hosting account with us. We will also modify all the settings necessary for your sites to be fully functional on our ultra–modern cloud hosting platform.Our technicians are fully capable of moving any kind of website. With years of experience behind their backs, they’re experts in the inner workings of our web hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom–built application with plenty of custom libraries is as elementary as transferring a plain WordPress–based weblog.

A: While we cannot give you an exact ETA, because there are many variables, including the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our best to transfer your site within 48 hours, and in certain cases – within 24 hours (if the website content is not large).

A: We’ll require the login information for your current hosting provider’s Control Panel along with the website’s name (domain name).

A: In order for us to start the transfer of your web hosting account, you must already have an account with us. Opening an account with us requires that you to share precisely the same details you have provided to your previous web hosting provider. We also have a very rigorous Privacy Policy, which specifies how personal data is handled.

A: No. Your website will continue to be accessible online during the migration. Once everything is completed on our end, we will let you know so that you can preview it and check for any problems. If everything’s fine, all you will need to do is update your domain’s DNS records.

A: While we migrate your content, your web hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.

A: We support all Linux–based hosting platforms. Basically, if we can receive access to your Control Panel, we will be able to migrate your website.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.