Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is taught to quickly deal with all our Linux web hosting customers’ issues and advice inquiries. Through our ticketing system, it will be easy to fill in your inquiry and a support crew fellow member will go back to to you in less than maximum 60 minutes. Basically, practice shows that the usual reply period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any query you could have connected to theclearhost’s products and services. We have now technicians present on a regular basis to offer you support any time necessary. You can use the ticketing system or post an e–mail anytime, or pick–up the phone or make use of the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require support while performing tasks within the Control Panel, you’ll be able to always click on the Help button and track down your problem in the listing of content articles that will come up. We have also turned the majority of the articles into training videos. The list of videos will show up if you choose the Videos button located on the top right.